Customer (Good) News letter Spring 2009

Good news (1)

Recession? Our turnover and profitability are holding up despite the "Credit Crunch". While some other coach companies have thrown in the towel and closed down or sold up, Richardson Travel is still very much in business and still "Investing in the Future".

Good news (2)

With the falling price of fuel appearing to have reached a "plateau", many new coach hire quotations are the same price as last year as the inflationary element has been compensated for by the decrease in fuel cost. Indeed many customers who booked last autumn for this summer have actually seen a small decrease in their final price for a trip. Don't forget to check-out our "Bargain Days" in the Private Hire Section of this site; it could save you anything up to £100.00 OFF the "list price".

Good news (3)

The first brand new coach for 2009, a 57 seater was received early February and two more brand new coaches are about to be delivered. These will again be to the "new" 12.8 metre length which means each has that same extra leg-room of an "Exec"; one will be another High Floor 57 seater and the other a High Floor 53 seater "Exec" with the rear floor mounted toilet (no climbing down steps!).

Good news (4)

Richardson Travel was probably the first company in the area to have its whole Coach Fleet "LEZ Compliant" (being Euro 3 or 4 they can go into London without paying the £200.00 penalty for less environmentally friendly vehicles). The two new April deliveries are even "cleaner" having "Euro 5" specification engines!

Good news (5)

Because we have one of the most modern fleets in the area, we are so confident of our reliability that we are making what is probably a unique guarantee amoungst coach compnies; if we break-down, you will get your money back (subject to conditions of course!).

Good news (6)

We have always tried to help Group Organizers who suffer from uncertainty over their loadings on trips planned months ahead. We have had the facility to reduce the price if numbers fall below 35 or conversely go above 35, but since you will still have the same vehicle, this adjustment can be made up to a few days before departure. Alternatively you can consider our 29 seater Merc if it is still available (it is proving very popular!) or in order to boost numbers, why not have a FREE advert on our Web-site. Back in the "good old days", a postcard in the local newsagents window was a proven way of drumming up support for a trip organized by a local group. We now have the modern equivalent on our Web-site available to all our coach hire customers. In these times, it is worth a try.

Sad News

Regrettably, after many years, the Company has withdrawn from the opration two School Bus routes for WSCC. The full text of a "paid for" public announcement in the Observer Newspapers can be found in the Schools Section of this website.